We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bag came crumpled, the store returned some money. It was darker than in the photo of the seller
Delivery is very fast, thank you very much. Bought for 1116 rubles. Unfortunately, i did not fit very well. Therefore, girls, st. petersburg, who need, for 900 rubles, i can sell. 89522200451, call us.
I liked everything!
Ok
Excellent
Handbag is very good, roomy, everything is neatly stitched, there is no smell. The color is very unusual. I recommend
Super!!!!Amaizing!!!!!
Like the description I thank the store for the speed of shipping
The goods came for 6 days in volgograd. the bag is super r. not small. lying in the bottle 0.5 and the cashelek is large.
Liked, sent as a gift package for Storage bag, nice, thank you)
Great handbag. Not the skin, of course, but the material is very pleasant to the touch. Slightly wrinkled the strap, but usually it straightens when you carry the bag on your shoulder. There is a zip pocket outside, a zip pocket inside and two pockets without fasteners. In size approximately 25*19*7.5 cm (the manufacturer declares 22*18*7 cm). Ordered 29.05.19, the store sent the service sdek 31.05.19, arrived in ufa parcel 3.06.19 (total 6 days from the moment of the order). Could deliver the courier, but i was not in the city and i reissued the delivery on the site from the point of issue. 5.06.19 took. Very satisfied.
Delivered very quickly, stitched well, but there is an unpleasant smell and lightning fastens with unpleasant sound
nice, no smell - everything is OK
The bag is cool! Came quickly, the order is happy)
The bag is just super. Very satisfied. I recommend.
All cute, exact to description
magnifique
The store is sociable, the bag for its cost is beautiful! Came for a month. Thank you very much!
Excellent bag, almost a month in operation, nothing broke and did not rub, gilding did not fly. I recommend the product and the store too.