SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Women Accessories Online (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://womenaccessoriesonline.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is fine!
Too small bra for a size L. More like XS
Very beautiful swimwear I ordered size L my underwear size is 102cm and I would like a little bit bigger one , but everything is okey, the product arrived within 16 days
Tela Casi Perfecta
For a big butt a bit small :/
Swimsuit super!!! Ordered may 18 came to the post office on may 31, delivery is fast, there is no smell. I was afraid not to guess with the size, i ordered s everything came perfectly.
Perfect
Dress is amazing! Gorgeous! Size perfect! Thank you
Cool, beautiful, comfortable swimsuit, on the russian 44-46 excellent m sat down, but depends on the volume of the chest (i have 90, hips 97). asked the store, he said that l is better to order, but was afraid that the bodice would be big and asked m, and correctly did! i would like to pull the straps, but they do not decrease, so i will do a little. from the moment of the order to the arrival of the post office it was 15 days. very fast!
very very nice
S slightly presses, it was necessary to order a larger size. And so a very cute swimsuit.
Ok the size
Super small
I inlove this swimsuit thnx you
Swimsuit is beautiful, the size of the swimming trunks exactly fit, and the top is quite a bit more, but it's all just because of the lack of a breast, a nice bracelet was sent as a gift) Size m at og 87 opg 76 ob 92
excelent, thanks !!
Cut off the straps and tied behind, the rest is ok.
Jakośc good, shipment enough fast approx 2 weeks
I love it! Shipping very fast! The color is wonderful, as seen in the photo! I'm that one but i pedi m and i'm perfect